NLP Communication Model
Ever wonder why there is so much confusion in the world or how talking to someone can lead to unintended consequences?
The NLP Communication Model demonstrates how we take in outside stimuli through our senses; sort that information to make sense of it in our neurology by labeling it and creating our own perspective on it.
Our senses take in millions of bits of data per second when we are only able to consciously process 134 bits per second. To manage this huge discrepancy our unconscious mind deletes, distorts, and generalizes chunks of information.
- Deletion removes chunks of information that are not relevant to us at the time.
- Distortions are used to misrepresent reality, which allows us to notice what’s not there and not notice what is or change it into something else altogether.
- Generalization of chunks of information allows us to draw universal conclusions based on previous experiences. The information is then filtered through the sum total of our past experiences to form our internal representations (labeling what we saw, heard, felt, tasted, smelled, or said to ourselves.)
Is it any wonder that there are so many misunderstandings in life? Or that 5 people witnessing a car accident will give 5 very different accounts of the event?
In fact, it’s quite miraculous that we manage to understand one and another at all.
I hope sharing this information allows you to have compassion for the other person’s point of view and that it provides you with more flexibility in your own communication style.